Privacy Policy

Account information (Creators): email address, password (stored as a salted hash - we never see or store your plaintext password), handle, display name, and bio.

Tip information (Fans): the name and message you optionally attach to a Tip, the Tip amount, and which Creator you tipped. Fans aren't required to create an account.

Payment information: card, Apple Pay, and Google Pay details are entered directly into Stripe's hosted Checkout and never touch TipVolt's servers. We receive and store only a Stripe transaction reference, the payment method type (e.g. "card"), and the resulting fee breakdown - never full card numbers, CVVs, or bank credentials.

Technical information: IP address and basic request metadata, used for rate-limiting and fraud prevention on payment and account endpoints.

• to operate the Service - creating tip pages, processing Tips, and paying out Creators;
• to authenticate accounts and secure them against unauthorized access;
• to detect, prevent, and investigate fraud, abuse, or violations of our Terms of Service;
• to communicate with you about your account, Tips, or changes to our policies; and
• to comply with legal, tax, and regulatory obligations.

We don't use your data for advertising, and we don't sell it. Full stop.

We share information only with the service providers that make TipVolt work:

• Stripe - processes payments and payouts, independently verifies Creator identity for payout compliance (KYC), and continuously monitors transactions for fraud - the same trusted infrastructure used by many of the world's largest platforms.
• Supabase - hosts our database and handles authentication.
• Vercel - hosts the website and application.

We may also disclose information if required by law, to enforce our Terms of Service, or to protect the rights, safety, or property of TipVolt, our users, or the public. We do not sell personal information to third parties.

TipVolt uses an authentication session (stored via cookies/local storage in your browser) to keep Creators logged in. We do not currently use third-party analytics or advertising trackers. If that changes, we'll update this policy.

We retain account and Tip records for as long as your account is active and afterward as needed to satisfy tax, accounting, and legal obligations (Tip and payout records are typically kept for at least 7 years to comply with Australian tax record-keeping requirements). You can request deletion of your account data at any time, subject to these retention obligations.

We use industry-standard measures to protect your data, including encrypted connections (HTTPS), hashed passwords, signature-verified payment webhooks, and rate limiting on sensitive endpoints. No method of transmission or storage is 100% secure, and we can't guarantee absolute security.

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• correct inaccurate information;
• request deletion of your account and associated data (subject to legal retention requirements);
• object to or restrict certain processing.

To exercise any of these rights, email tipvolt@protonmail.com. If you're in the EU/UK or California, you may have additional rights under the GDPR or CCPA respectively - contact us and we'll do our best to accommodate the applicable framework.

TipVolt is operated from Australia, but our infrastructure providers (Stripe, Supabase, Vercel) may process or store data in other countries, including the United States. By using the Service, you consent to your information being transferred to and processed in those countries.

TipVolt is not directed at, and is not intended for use by, anyone under 18. We don't knowingly collect information from anyone under 18. If you believe a minor has provided us with personal information, contact us and we'll delete it.

We may update this Privacy Policy from time to time. If we make material changes, we'll update the "Effective date" above and, where practical, notify Creators by email. Continued use of the Service after changes take effect means you accept the updated policy.

Questions about this policy or your data? Reach us at tipvolt@protonmail.com.